AI Customer Communication
Answer calls, chats, and customer questions instantly - even after hours.
Imagine your business...
More growth. Less manual work.
AI-powered systems that help service businesses automate communication, bookings, reviews, visibility, and follow-ups — with less manual work.
What We Help You Automate
From customer replies and bookings to reviews, social media, search visibility, and websites - we help your business stay responsive, visible, and consistent.
Booking & Follow-Up Automation
Book appointments, send reminders, and follow up with customers automatically.
Reputation Management
Request reviews and respond publicly in your chosen tone of voice.
Consistent Social Media Content
Generate and schedule tailored posts so your business stays visible.
SEO & AI Discoverability
Help customers find you across Google, maps, and AI-powered search.
Website Design & Generation
Build clean, conversion-focused websites connected to your customer journey.
AI Mascots & Branded Video Content
Give Your Brand a Character People Remember.
From hilarious fictional personalities to lovable brand ambassadors, we create original AI mascots and bring them to life in entertaining videos and branded social content. Your own recurring character, with a distinctive look, personality and voice.
CommissionedGolf & Hospitality
Gus Mulligan
An eccentric elderly golfer with strong opinions on every swing.
CommissionedMarketing Agency
Floyd
A flamboyant pink flamingo with impeccable taste and zero patience for boring marketing.
CommissionedFitness & Gym
Coach Flex
An over-the-top lightning-bolt fitness motivator with 80s hair, a whistle necklace and zero patience for excuses.
CommissionedMediterranean Grill
Mastro Souvlas
A jovial grill master with an upturned moustache who celebrates every skewer and takes offence at ketchup.
Try it on Your Business
Test how Unplain could respond to customers, capture enquiries, guide bookings, and reduce manual work for your business.
Customer Replies
See how customers could get instant answers to common questions.
Lead Capture
Capture names, needs, contact details, and booking intent automatically.
Booking Flow
Move enquiries from first question to appointment without manual chasing.
Human Handoff
Keep control with clear handover when a real person is needed.
Live AI Receptionist Demo
Your Team Gets Busy. Your AI Keeps Answering.
Your staff can't always answer every call, especially when they're helping customers.
Our AI receptionists can answer enquiries, respond to common questions and capture potential customers while your team focuses on the people in front of them.
Now you can experience it yourself.
Call our AI receptionist, choose a business type and see how naturally it handles customer conversations. Try a hair salon, restaurant, clinic or car dealership. You can even ask to try another type of business.
No appointment needed. Example businesses and booking scenarios are simulated. Telephone charges may apply.
See Example Customer Flows
Press play to hear how different service businesses can answer enquiries, handle common questions and guide customers towards a booking.
Car Rental
Availability, pricing, booking questions
Hotel
Room enquiries, guest questions, reservations
MedSpa
Treatment questions, appointments, follow-ups
Who Unplain Media Is Built For
For service businesses that need faster replies, stronger visibility, consistent follow-up, and smoother customer journeys.
Why Unplain Media?
We build practical AI-powered systems that help your business stay responsive, visible, and consistent - from first enquiry to booked appointment, review, follow-up, and repeat customer.
- Answer customer questions faster
- Capture and follow up with every enquiry
- Keep bookings, reminders, and handovers organized
- Stay consistent across social media and reviews
- Improve visibility across Google and AI search
- Reduce manual admin without losing the human touch
Service Businesses
For businesses where every enquiry, review, and follow-up matters.
Appointment-Based Teams
Clinics, salons, studios, consultants, and local service providers.
High-Value Enquiries
When each missed lead could mean meaningful lost revenue.
Busy Small Teams
For teams that need more consistency without adding more manual work.
Simple Pricing, Based on What You Need
Start with one automation or build a full growth system around communication, bookings, reviews, social media, discoverability, and your website.
Single Automation
From €249/month
For chat, voice, booking, reminder, or follow-up automation.
- Customer journey flow
- Lead capture or booking logic
- Monthly monitoring
- Support and issue fixing
Growth System
Custom monthly quote
For businesses combining communication, reviews, social media, SEO/AEO, and website support.
- Multi-service automation plan
- Reputation and review workflows
- Social media content support
- SEO and AI discoverability
- Booking and follow-up systems
- Monthly optimization
Setup & Onboarding
From €499 one-time
Final setup depends on services, integrations, languages, and usage.
- Business analysis
- System configuration
- Testing
- Launch support
- Clear usage limits
Get a Tailored Quote
Prices exclude VAT. Usage-based costs may apply for telephony, SMS, AI usage, and third-party tools.
Customer Stories
Real deployments. Measurable outcomes. Built to automate customer journeys, improve response speed, and recover missed opportunities.
Biergarten (Restaurant)
€52k+ tracked sales from automated customer conversations
Messenger-to-CRM automation that responds instantly, captures leads, and follows up automatically.
- Results
- €52k+ tracked sales · ~175x ROI · €2.03 cost per customer acquired
- Delivered
- AI chat capture · CRM tracking · Automated follow-ups · Reporting
The Nags Head (Restaurant)
€47k+ tracked sales with lower acquisition cost
Rebuilt inbound message journey to qualify faster and re-engage leads automatically.
- Results
- €47k+ tracked sales · ~214x ROI · €1.33 cost per customer acquired
- Delivered
- AI chat handling · Lead qualification · Booking prompts · Reactivation · Tracking
Anonymous Company (Enterprise)
Scaled AI support across chat + email while improving operational efficiency
AI-driven service transformation to increase automation coverage, reduce manual workload, and improve speed.
- Results
- 42% support workload automated · 72% of chats automated · 85% of email replies automated
- Delivered
- Automation rollout · Quality controls · Routing rules · KPI governance · Operating model
The Humans Behind Unplain
Hands-on, responsive, and genuinely invested in your growth.
Darren Casey
Co-founder (AI Delivery & Automations)
Darren is a family man and hands-on builder of AI-driven customer journeys. He builds the systems behind it all - agents, automations, messaging flows, and operational logic that keep businesses responsive and organized. His work has produced strong, trackable retention results for hospitality and local services - turning conversations into repeat revenue.
Results snapshot
- • €99k+ tracked sales
- • ~175x–214x ROI
- • €1.33–€2.03 acquisition cost
Tony Jacobs
Co-founder (Strategy, Sales & Growth)
Tony is a family man and product-led revenue strategist focused on turning customer communication, visibility, and follow-up into measurable business growth. He leads business development, solution strategy, and the commercial plan - translating operational reality into offers clients actually buy. He's delivered large-scale automation impact and doubled value per person with AI.
Results snapshot
- • 42% support workload automated
- • 2x value per person
- • $4.7M+ product revenue
FAQs
Everything you need to know before you start.
Unplain Media builds AI-powered systems that help service businesses automate customer communication, bookings, follow-ups, reviews, social media content, SEO/AEO discoverability, and websites.
Book a Personalized Demo
Pick a time that suits you below and we’ll walk you through what we’d automate for your business.
30 minutes • Free • No obligation
What to expect from your demo
- A walkthrough based on your business
- Recommended automations for your customer journey
- Options for chat, voice, bookings, reviews, social media, SEO/AEO and website support
- A clear scope and indicative pricing range
- Realistic next steps and expected launch timeline
Prefer email? Reach us at info@unplainmedia.com